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Retrieve a new one using the Activate License – Retrieve License option.

The license.xml file entered is issued for another computer.Verify the number, check your order status through Manage License and try again later. The Order ID is not valid (the order has not been authorized yet) or it is misspelled.Enable port 80 HTTP access on your firewall for config.exe or try again later. The computer is blocked from accessing the Internet or the server is temporarily unavailable.License activation may fail for the following reasons: Off-Line: the Activate License – Enter License Offline tab – you will need to obtain the new license from purchase system, Manage License - License Activation, using your Order ID and the Reference ID displayed in the License dialog – download the license.xml file from the web page or save the email confirmation attachment to disk – click Enter License to browse for the license.xml file – click Open – click OK.On-Line: the Activate License – Online Activation tab – you will need an Order ID of your license (trial or full) at hand – enter the Order ID where indicated – click the Activate License button.The License dialog accessible from the main menu Help informs about the current product registration status, allows to register a new or updated license ( Activate License button) and provides shortcuts to web interfaces where you can make license modifications (purchase renewal, add trial, add users, add modules, purchase another license, observe client activations, Manage License button) or contact sales or technical support department ( Request Support button).